Five steps, with dates attached

Here is how a project runs, who does what and how long each part takes. This is the same process whichever package you buy.

Typical timeline

  • Brief2 to 3 days
  • Design1 to 2 weeks
  • Build1 to 4 weeks
  • Review3 to 5 days
  • Launch1 day

The turnaround on each package's own page is the binding one.

The five steps

2 to 3 days

Brief

We agree what the site is for, who it is for and what is in scope. You get a short written brief and the confirmed date.

What we do

Ask questions. Write the brief and sitemap. Confirm the launch date.

What we need from you

Your goals. Examples of sites you like and dislike. A list of the content you have.

1 to 2 weeks

Design

We design the key pages and share them before anything is built. You see what you are buying.

What we do

Design the layout, colour, type and key pages. Present them with our reasoning.

What we need from you

Feedback within three working days. One decision-maker.

1 to 4 weeks

Build

We build the site on a private preview link. It is fast, accessible and easy for you to edit.

What we do

Build, load content, connect forms and test on real devices.

What we need from you

Your text and images. Answers to questions as they come up.

3 to 5 days

Review

You test everything. We fix what you find. Two rounds of changes are included.

What we do

Fix issues, check speed and accessibility, test every form.

What we need from you

A proper look at every page, on phone and desktop. A list of changes in one email.

1 day

Launch

The site goes live on your domain. We hand over everything the same day.

What we do

Point your domain, go live, run final checks and hand over files and accounts.

What we need from you

The final payment. Access to your domain settings.

What we need from you

Your content

Text, photos and prices. If you are stuck, we help with structure.

Your brand files

Logo, colours, fonts. If you do not have them, we tell you what to get.

Decisions on time

Delays on feedback move the launch date by the same amount.

One point of contact

One person who can say yes.

Paper wireframes, sticky notes and a pencil laid out on a desk.
Paper first. Screens later.

What you get on launch day

The site is yours on launch day. Not "yours as long as you pay us".

The legal wording is in our Terms of Service.

Read the Terms
  • Your domain, registered in your name
  • The full code and files
  • Your content and images
  • Logins for your hosting and analytics
  • A handover checklist and short guide

Ready to start step one?

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