Straight answers

For projects, 50% today and the balance at launch. Audits are paid in full today. Care Plans are billed monthly.

Prices are shown as final. The cart shows VAT as "Included".

Yes, in defined cases. The deposit is refundable within 14 days if work has not started. Read the full terms on our Refunds and Cancellations page.

Ask us. If it fits no package, we scope it and quote a fixed price before we start.

Some Irish small businesses can get support through their Local Enterprise Office. Schemes and eligibility change, so check localenterprise.ie. We cannot tell you whether you qualify.

Not yet. Checkout runs in test mode, so no money moves. When we switch it to live payments, this answer will change.

It depends on the package: a landing page takes 7 to 10 working days, a 5-page site 3 to 4 weeks, a shop 5 to 10 weeks. The timeline is on each package.

When the deposit clears and we have your brief. We confirm the launch date in writing.

Mostly late feedback and missing content. If either runs over, the date moves by the same amount, and we tell you.

Sometimes. Ask us before you buy. We will say yes only if we can keep the quality.

Yes. The domain is registered in your name, and the code, content and accounts are yours. The code and files are handed over when the final payment clears.

Your site is hosted in an account in your name. We recommend a host that suits your site, and you pay the host directly.

Take everything and go. We hand over the files and logins. No exit fee.

Yes. Text, images and new pages are editable. We show you on handover.

We design for your business. We may use well-tested building blocks for the technical parts, as any developer does.

The people doing the work, by email or phone.

Your goals, content, brand files and feedback on time. The Process page lists it all.

Two during the review phase. After that, we quote changes at a fixed price.

Yes. We work with businesses across Ireland, mostly by email, phone and video call.

We shape your facts into clear structure and headings. Full copywriting is not part of the packages. Ask us if you want it.

We build to WCAG AA as a commitment, and we check before launch. Accessibility is partly about your content, too, and we will guide you.

A monthly plan for updates, backups, monitoring and small edits.

Yes. The plan ends at the end of the month you have paid for.

No. A website can run without one, but it needs updates and backups from someone. A plan means that someone is us.

No. Edit hours reset each month.